P-9.2.1, r. 1 - Regulation respecting the application of the Act to assist persons who are victims of criminal offences and to facilitate their recovery

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7. Every government department or body referred to in section 5 must file with the Minister, not later than 30 June each year,
(1)  its up-to-date service statement;
(2)  a report containing, in particular,
(a)  the number of complaints filed by persons who are victims concerning its services or activities;
(b)  the nature of such complaints, divided into categories according to the rights set out in sections 3 to 6 of the Act;
(c)  the outcome of the complaints, divided into categories of corrective measures, such as: provision of a new service, referral to another government department or body, and disciplinary measures;
(d)  the changes made by the government department or the organization following such complaints, such as new training or a new structure.
O.C. 1266-2021, s. 7.
In force: 2021-10-13
7. Every government department or body referred to in section 5 must file with the Minister, not later than 30 June each year,
(1)  its up-to-date service statement;
(2)  a report containing, in particular,
(a)  the number of complaints filed by persons who are victims concerning its services or activities;
(b)  the nature of such complaints, divided into categories according to the rights set out in sections 3 to 6 of the Act;
(c)  the outcome of the complaints, divided into categories of corrective measures, such as: provision of a new service, referral to another government department or body, and disciplinary measures;
(d)  the changes made by the government department or the organization following such complaints, such as new training or a new structure.
O.C. 1266-2021, s. 7.